Nicolaj Siggelkow

David M Knott Professor

Mastering Innovation on SiriusXM 132

Business Radio Powered by the Wharton School

Wharton’s Business Radio on SiriusXM 132 broadcasts business and management knowledge for career success.Professor Siggelkow co-hosts a weekly show, Mastering Innovation.

About Mastering Innovation

How do established organizations foster the kind of innovation that keeps them going strong year after year? This weekly show offers proven techniques for success across a broad range of industries. The hosts draw on the Mack Institute’s diverse global network of academics and practitioners to cover a broad set of topics, like identifying innovation opportunities and developing strategies for innovation.

Mastering Innovation airs live every Thursday at 4:00 p.m. ET. Listen online or subscribe wherever you get your podcasts.

Listen Online

How This Company Is Easing the Hassle of Connecting While Abroad

Ravi Rishy-Maharaj, Founder and CEO of GigSky, discusses how his company has set out to smooth connectivity hassles for international travelers using eSIM technologies.

Creating a Culture of Innovation to Thrive in the 5G World

Mack Institute Senior Fellow Scott Snyder explains the technological potential of 5G, as well as the challenges facing firms who decide to assertively take the lead.

This Nonprofit Is Using AI to Power 24/7 Counseling at a Moment’s Notice

Nancy Lublin, Founder and CEO of Crisis Text Line, discusses the use of artificial intelligence to help triage millions of texts, the platform’s integration into popular chat services, and their extensive team of devoted volunteers across the country.

For People Facing Renovations, This Company Tries to Sweeten the Deal

Bridget Best, COO of Sweeten, discusses how the service works to connect general contractors with clients and oversee a smooth renovation experience for both parties.

‘It’s a Question of Logistics.’ How this Company Is Tackling Hunger in the U.S.

Jasmine Crowe, Founder and CEO of Goodr, shares how the food waste management company creates win-win situations for businesses, nonprofits, and the hungry.

Eyes on the XPrize: How the Famous Competition is Tackling Illiteracy Next

Shlomy Kattan, Executive Director of the Adult Literacy XPrize Competition, shares about the development of the XPrize foundation since its inception in 1994 and how the competition he oversees is working to make reading more accessible to everyone.

‘It’s all About Personalization.’ How Marriott Is Adapting to New Consumer Trends

Stephanie Linnartz, Global Chief Commercial Officer at Marriott, discusses the varieties of ways that her company is innovating, such as making forays into the sharing economy.

The Acceleration of Artificial Intelligence Through Gaming

Danny Lange, VP of Artificial Intelligence and Machine Learning at Unity Technologies, discusses how new technologies combined with gaming have kicked the pace of machine learning into high gear.

A New Type of Network Aims to Bridge the Gap Between Online and Offline Relationships

Gina Bianchini, CEO and Founder of Mighty Networks, discusses how her company aims to offer an alternative to the social media giants by creating localized, niche networks that create strong relationships between communities and local businesses.

In Wealth Management, ‘Technology Is Important, but Relationships Trump Technology’

Jack Markwalter, CEO of CIBC private wealth management in the U.S., explains why customer relationships still reign supreme even as technology is rapidly changing the industry.

‘The Marriage Between Self-serve and Human Interaction Is the Sweet Spot’

Tim Davis, President of The UPS Store, discusses how the subsidiary combines brick-and-mortar with e-commerce strategies to adapt to the changing retail landscape.

How a Mass-Producer Like Heineken Meets Consumer Demand for Personalization

Jenna Behrer, Senior Director and Head of Innovation at Heineken USA, discusses how the company is translating strategies from Europe to the very different U.S. beverage market.

Even Chocolate Has to Adapt to the Digital Age

Doug Straton, Chief Digital Commerce Officer at Hershey, explains why even a chocolate maker needs a robust digital strategy to connect with today’s customers.

A Dynamic Duo: The Case for Combining Artificial Intelligence and Human Creativity

Artificial intelligence expert Angela Zutavern explores machine learning’s potential to enhance innovation efforts by complementing our uniquely human powers of creativity.

To Embrace Self-Disruption, Blow Up Best Practices

Steve Goldbach, Chief Strategy Officer at Deloitte and author of “Detonate” advised how to break away from organizational inertia to innovate with the times.

Hearing Customers Loud and Clear: A Lesson from Outdoor Audio

Charity Hardwick, President of Soundcast, shared how to survive as a small company and defend a specialized niche in the highly competitive audio industry.

How AI and Human Recommendations Combine to Create the “Pandora for Art”

Carter Cleveland, CEO & Founder of Artsy, explains how his company streamlines the search for new art by aggregating historical and contemporary works onto one platform.

The Company Getting Hospitals to Break Up with Their Pagers

Trey Lauderdale, CEO and Founder of clinical communications platform Voalte, shared how the smartphone is finally finding a place in the healthcare industry.

Can Corporate Compliance Be a Strategic Asset?

Bob Conlin, President & CEO of NAVEX Global, talked about the strategic benefits of embracing a company-wide culture of ethics.

Using Data to Achieve A Powerful Brand

Allen Adamson, author of “Shift Ahead,” shares how to create a powerful brand to stay relevant to consumers whose attention is continually divided.

In Health Care, Connecting the Data Sends Quality Up and Costs Down

Sheila Talton, President & CEO of Gray Matter Analytics, explains how to address inefficiencies that drive up costs in the U.S. healthcare system.

Digitizing the Banking Sector Takes a Step-by-Step Approach

Nathan Snell, Chief Innovation Officer at nCino, discusses how his team works to phase financial institutions into digitization.

Biomedical Innovation Takes a Lot of Cooperation – and a Little Serendipity

The most fundamental discoveries often occur when an experiment doesn’t turn out as planned. Authors Lawton R. Burns, Mark Pauly, and Philip Rea discuss the element of serendipity in the life sciences.

How Individual Quirks Can Become Innovation Assets

Melissa Schilling, Professor at NYU Stern, discusses what we can learn from famously eccentric thinkers about encouraging innovation within organizations.

This Firm is Expanding the Menu for Retail Investors

Mike Gerber of FS Investments discusses how listening to the market is a critical source of innovation for firms in the finance sector.

Individuals Adapt to New Technologies Quickly. HR Needs to Catch Up.

Erica Volini, U.S. Human Capital Leader at Deloitte, discusses the organizational pressures digital technologies are putting on firms across sectors.

How New Entrants Are Changing the Rules in Aerospace

Ellen Chang, co-founder of LightSpeed Innovations, discusses how entrepreneurs with an appetite for risk are redefining innovation in aerospace.

A Healthcare Economics Solution that has Asthma Patients Breathing More Easily

Arik Anderson, CEO of Adherium, explains how better quality of life and better healthcare economics go hand in hand.

‘There’s no Better Time to Be in Retailing than Now’

Venky Shankar (Texas A&M University) discusses the challenges of retail in an era when customers expect a seamless 360-degree experience.

2018 Y-Prize Winners Reveal Their Secrets to Successful Teamwork

Michael Lee and Henry Zhou of Cellview Sciences share how they balanced their team’s expertise in business and science to win Penn’s 2018 Y-Prize Competition.

How Large Organizations Can Spur Entrepreneurial Change from Within

Carl Schramm of Syracuse University and the Kauffman Foundation discusses what organizations can do to keep their entrepreneurial employees around.

To Master Innovation in the Technology Sector, Companies Must Nail the Cultural Fit

The global technology sector is constantly changing as new players enter the industry and legacy ones adapt. We asked Sid Kumar how CA Technologies, a global enterprise software company, has navigated digital transformation over the past 40 years.

Mastering Innovation in Financial Services: How Fintech is Changing the Game for Wells Fargo

The financial services industry is increasingly seeing new technologies arise, from mobile banking to Bitcoin and blockchain technology. On the debut episode of Mastering Innovation, we asked Ryan Miller to share how Wells Fargo fosters a culture of innovation to keep up with these changes.

Copyright © 2018 Nicolaj Siggelkow

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